Handling Disagreements in Project Teams
Question
Two team members completely disagree on how to complete a specific task.
The project manager observes the conflict but takes no immediate action.
Which of the following techniques is the project manager using?
Answers
Explanations
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A. B. C. D.C.
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The project manager in this scenario is using the "Withdrawing" technique.
The Withdrawing technique, also known as "Avoiding," is a conflict resolution technique in which the project manager chooses not to address or intervene in the conflict. This technique can be useful in situations where the conflict is not significant or when the project manager believes that intervening may worsen the situation.
In this scenario, the project manager observes the conflict between the two team members but takes no immediate action. By choosing not to intervene, the project manager is using the Withdrawing technique. The project manager may be hoping that the team members will work out their differences on their own, or that the conflict will resolve itself without the need for intervention.
It's worth noting that while the Withdrawing technique can be useful in some situations, it should not be the default approach to conflict resolution. All conflicts should be evaluated on a case-by-case basis, and the project manager should choose the most appropriate technique based on the circumstances. In some cases, more active approaches such as Compromising or Smoothing may be necessary to effectively resolve conflicts and keep the project on track.
