A technician reads a hardware manufacturer's blog indicating a critical firmware update is available for the company's file server.Which of the following is the BEST course of action?
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A. B. C. D.C.
The BEST course of action when a hardware manufacturer releases a critical firmware update for a file server is to proceed with caution and follow a tested and proven process to ensure the update is implemented safely and effectively. This means that it is important to carefully assess the firmware update before installing it on the production server.
Option A - Download and install a firmware update from a centralized server: This option could be a viable solution for a well-managed IT infrastructure. However, it is important to consider whether the firmware update is compatible with the existing hardware and software before applying it to the production server.
Option B - Download the firmware update and test it on a VM: This option is a good approach for testing the firmware update before applying it to the production server. However, it is important to ensure that the VM environment closely mirrors the production environment to get an accurate test.
Option C - Download the firmware update and test it on a non-production server: This option is a good approach for testing the firmware update on a server that is not in use by the company's production environment. However, it is important to ensure that the non-production server environment closely mirrors the production environment to get an accurate test.
Option D - Download the firmware update and run it on the company's file server immediately: This option is NOT recommended, as it could potentially cause downtime or even data loss if the firmware update is not compatible with the server hardware or software.
Therefore, the BEST course of action would be to download the firmware update, test it on a non-production server or VM, and then install it on the production server after thorough testing and validation to ensure compatibility and minimize the risk of downtime or data loss.