A user accidentally deleted a critical file.
A technician tries to restore it from tape backup but receives an error that the file does not exist on the tape.
Which of the following should the technician do FIRST?
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A. B. C. D.A.
In this scenario, the technician is trying to restore a critical file from a tape backup, but receives an error that the file does not exist on the tape. The first step that the technician should take is to verify that the correct tape is in the tape drive. This is because if the wrong tape is inserted, the file will not be found, and it will not be possible to restore the file.
Option A: Verify that the correct tape is in the tape drive - This is the correct first step, as it will confirm that the correct tape is being used for the restore operation.
Option B: Re-index the tape library - This option is not relevant to the current scenario, as the problem is not with the tape library but with the tape itself.
Option C: Schedule a differential backup to run now - This option is not relevant to the current scenario, as it is focused on backing up data rather than restoring data.
Option D: Update the tape drive firmware - This option is not relevant to the current scenario, as the problem is with the tape and not the tape drive firmware.
Therefore, the best course of action for the technician in this scenario is to first verify that the correct tape is in the tape drive. If the correct tape is not found, then the technician should explore other options for restoring the file.