Joe, a user, calls the help desk from a coffee shop while on a business trip to report the WiFi hotspot on his phone is extremely slow.
The technician runs a speed test from a laptop connected to the hotspot and gets 200Kbps.
Ann, Joe's coworker with whom he is travelling, also has a hotspot on her phone, and the speed test result on that hotspot is 15Mbps.
The technician checks the hotspot settings on Joe's phone and sees the following:
Which of the following is the MOST likely cause of the problem?
Click on the arrows to vote for the correct answer
A. B. C. D.B.