A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?
Click on the arrows to vote for the correct answer
A. B. C. D.D
In completing an engagement after successfully deploying Sales Cloud at Cloud Kicks, the final step would be to measure adoption. Option C, "Measure adoption," is the correct answer.
Measuring adoption is crucial to evaluate the effectiveness and success of the Sales Cloud deployment. It involves assessing how well the solution has been embraced and utilized by the users within the organization. This step helps determine whether the implemented solution is meeting the desired goals and objectives, and if any adjustments or improvements are necessary.
Here's a more detailed explanation of the other answer choices to provide further context:
A. Deploy solution: Deploying the solution is an essential step in the engagement process, but it is not the final step. It involves implementing and configuring the Sales Cloud solution according to the organization's requirements, customizing it to fit their specific business processes, and ensuring that the system is ready for use by the end-users.
B. Perform testing: Testing is typically conducted during the implementation phase to validate the functionality, reliability, and performance of the Sales Cloud solution. It helps identify and rectify any issues or bugs before the solution is deployed. While testing is important, it is not the final step in completing an engagement.
D. Hand over documentation: Handing over documentation is a necessary step, but it typically occurs earlier in the engagement process. It involves providing the client with detailed documentation that outlines the configuration, customization, and usage guidelines for the Sales Cloud solution. While important for knowledge transfer and ongoing support, it is not the final step in completing the engagement.
In summary, the final step in completing the engagement after deploying Sales Cloud at Cloud Kicks is to measure adoption. This step ensures that the implemented solution is effectively adopted by the organization and helps evaluate its success in meeting the intended objectives.