You create a new Remote App application group with two applications and assign the users to the application group.
But you came to know that the applications are not available to the users.
What will you do to resolve the issue? (Choose the best possible answer)
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: C
After creating the Remote App application group, users should be assigned to the application group and the application group should be added to a workspace to make the applications available.The users might need to refresh the Remote Desktop application, but only after the application group is added to the workspace.
Therefore, adding the Remote app Application group to a workspace is the first right step to resolve the issue.
Option A is incorrect.
Changing the two applications from Start Menu to File Path won't help in resolving the issue.
Option B is incorrect.
The users might need to refresh the Remote Desktop application, but only after the application group is added to the workspace.
Option C is correct.
After creating the Remote App application group, users should be assigned to the application group and the application group should be added to a workspace to make the applications available.
Option D is incorrect.
Updating the Remote Desktop applications to the latest version won't resolve the issue.
If you have created a new Remote App application group with two applications and assigned the users to the application group, but the applications are not available to the users, you need to troubleshoot the issue. To resolve the issue, you should choose option C, i.e., add the Remote app application group to a workspace.
Option A is not a correct solution because changing the applications from Start Menu to File Path is not related to the issue where the applications are not available to the users. This option is used when you want to change the path of the application.
Option B is also not a correct solution because making the users refresh the Remote Desktop Application does not guarantee that the applications will become available. Refreshing only clears the cache, but it does not solve the root cause of the issue.
Option D is not a correct solution because updating the Remote Desktop applications to the latest version is not related to the issue where the applications are not available to the users. This option is used when you want to update the applications to their latest version.
Therefore, the best possible answer is option C, i.e., adding the Remote app application group to a workspace. When you add the Remote app application group to a workspace, it becomes available to the users who are members of that workspace. By default, the Remote app application group is not available to any workspace. You need to add the Remote app application group to the desired workspace before the users can access it.
To add the Remote app application group to a workspace, you can follow these steps:
Once you have added the Remote app application group to a workspace, the users who are members of that workspace can access the applications.