Importance of Principles and Policies in Communicating Corporate Values | COBIT Exam Prep

C.

The culture, ethics, and behavior enabler is one of the seven enablers of the COBIT 5 framework, which provides guidance for the governance and management of enterprise IT. This enabler addresses the importance of a positive organizational culture, ethical behavior, and appropriate stakeholder behavior in achieving successful outcomes for IT-related activities.

Statement 1: "Principles and policies are a very important communication mechanism for corporate values and desired behavior."

This statement is true. Principles and policies are key communication mechanisms for corporate values and desired behavior. They communicate what is expected of employees and other stakeholders in terms of ethical behavior, decision-making, and adherence to standards and regulations. These documents can help establish a culture of trust and responsibility, while also providing guidance for employees and stakeholders when faced with difficult decisions.

Statement 2: "If the behavior of stakeholders is one of non-compliance towards process activities, then the process outcomes will not be achieved."

This statement is also true. Processes are designed to achieve specific outcomes, and if stakeholders do not comply with the processes, then those outcomes are unlikely to be achieved. Non-compliant behavior can lead to errors, omissions, delays, and other issues that can undermine the effectiveness of the process. Therefore, it is important for all stakeholders to understand their roles and responsibilities within the process, and to adhere to established policies and procedures.

Conclusion:

Both statements 1 and 2 are true, so the correct answer is (C) "Both 1 and 2 are true." The culture, ethics, and behavior enabler is essential to the success of IT-related activities, and organizations must establish a positive culture and ethical framework, while also ensuring that stakeholders comply with established processes and procedures.