VMware Solution for Call Center Application Access | Lowest Cost License Solution

VMware Solution for Call Center Application Access

Question

A customer is looking to implement a VMware solution with these requirements: -> Support for 200 call center employees on a single 8-hour shift -> Application access through physical Windows 7 desktops -> Restrict access to only these applications: Google Chrome, FileZilla (an open source FTP application), and a custom in-house client-server call center application An architect is tasked with determining the lowest cost license solution that will meet the customer's requirements.

Which solution should the architect choose?

Answers

Explanations

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A. B. C. D.

C.

In this scenario, the customer wants to implement a VMware solution to support 200 call center employees on a single 8-hour shift. The solution should provide access to only specific applications, which are Google Chrome, FileZilla, and a custom in-house client-server call center application, through physical Windows 7 desktops. The architect is tasked with determining the lowest cost license solution that will meet the customer's requirements.

There are two types of licenses available for Horizon 7: concurrent and named licenses. Concurrent licenses allow a specific number of users to access the system simultaneously, while named licenses allow a specific number of users to access the system at any time.

Option A proposes using 600 concurrent licenses of Horizon 7. This option would allow 600 users to access the system at the same time, which exceeds the requirement of supporting 200 call center employees. Additionally, the option is more expensive than the other options because it requires more licenses.

Option B proposes using 200 named licenses of Horizon 7. This option would allow up to 200 users to access the system at any time, which meets the requirement of supporting 200 call center employees. However, the cost of named licenses is typically higher than concurrent licenses.

Option C proposes using 200 concurrent licenses of Horizon 7. This option would allow up to 200 users to access the system simultaneously, which meets the requirement of supporting 200 call center employees. This option is more cost-effective than option A because it requires fewer licenses, and it is also less expensive than option B because concurrent licenses are typically less expensive than named licenses.

Option D proposes using 600 named licenses of Horizon 7. This option would allow up to 600 users to access the system at any time, which exceeds the requirement of supporting 200 call center employees. Additionally, the cost of named licenses is typically higher than concurrent licenses.

Therefore, the lowest cost license solution that will meet the customer's requirements is option C, which proposes using 200 concurrent licenses of Horizon 7.