Salesforce Certified Advanced Administrator Exam: Can the Data Loader Assign Record Ownership to Inactive Users?

Can the Data Loader Assign Record Ownership to Inactive Users?

Question

The Data loader can be used to assign record ownership to inactive users.

Answers

Explanations

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A. B.

B.

Explanation/Reference: The data loader can only be used to assign records to active users.

The answer is: A. True.

Salesforce Data Loader is a powerful tool that allows administrators and users to perform bulk data operations like insert, update, delete, and export data. It can also be used to assign record ownership to inactive users.

Inactive users are those who are no longer active in the system, either because their account has been deleted or because they have been deactivated by an administrator. In Salesforce, inactive users can still be assigned ownership of records, and their name will appear in the ownership field of the record. However, their profile picture will be replaced with a placeholder image, and their name will not appear in the user lookup fields.

To assign record ownership to an inactive user using Data Loader, you will need to use the command-line interface (CLI) and specify the inactive user's ID in the OwnerId field. This is possible because the OwnerId field is not restricted to only active users, but can accept any user ID, including those of inactive users.

It's worth noting that although assigning ownership to inactive users is possible, it's generally not recommended, as it can cause confusion and make it difficult to maintain accurate ownership data. It's better to reassign ownership to an active user or to use a queue or a group as the owner of the record instead.