Duplicate Rules: Salesforce Certified Administrator Exam | Object Exclusions

Duplicate Rules

Question

Duplicate Rules are available for all objects except which one?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: D

Duplicate rules don't exist for cases.

A duplicate rule defines what happens when a user views a record with duplicates or starts creating a duplicate record.

Salesforce provides standard duplicate rules for business and person accounts, contacts, and leads.

You can also create duplicate rules.

Other options are not correct because duplicate rules exist for them.

Reference:

Duplicate Rules are used to identify and prevent duplicate records from being created in Salesforce. These rules are available for most objects in Salesforce, but there is one object for which Duplicate Rules are not available, and that is Contacts.

Duplicate Rules can be set up for the following objects:

A. Leads - These rules are used to identify and prevent duplicate leads from being created in Salesforce.

B. Accounts - These rules are used to identify and prevent duplicate accounts from being created in Salesforce.

C. Cases - These rules are used to identify and prevent duplicate cases from being created in Salesforce.

Duplicate Rules can be created based on different criteria, such as matching criteria, field comparisons, and fuzzy matching. Once the rule is set up, it can be activated to prevent duplicates from being created.

In conclusion, Duplicate Rules are not available for Contacts in Salesforce.