Resolve Sales Order Form Performance Issues
Question
You are a Dynamics 365 Finance system administrator.
A user is reporting an issue with the Sales Order form.
The UI for the form is not loading properly, and there are some performance issues.
The object was working fine until the most recent update release.
The user has personalized this form, is using Microsoft Internet Explorer 11, and no other users are reporting issues.
You need to resolve the issue.
What should you do?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D.A.
Note: There are several versions of this question in the exam.
The question has two possible correct answers: 1
Switch to Microsoft Edge instead of Internet Explorer 11
2
Reset all the usage data for the user.
Other incorrect answer options you may see on the exam include the following: 1
Delete the sales from object in the usage data form.
2
Reimport and compile the AOT object causing issues.
Based on the given scenario, the Sales Order form is not loading properly, and there are performance issues. The user has personalized this form, is using Microsoft Internet Explorer 11, and no other users are reporting issues.
Option A: Reset all the usage data for the user Resetting all the usage data for the user may not be the appropriate solution for this issue, as it may not address the root cause of the problem. Additionally, resetting all the usage data for the user could lead to additional issues, such as losing valuable user-specific data.
Option B: Disable and then re-enable the user Disabling and then re-enabling the user may not be the appropriate solution for this issue, as it may not address the root cause of the problem. Additionally, this option could cause the user to lose access to the system temporarily, which could impact their productivity.
Option C: Export, delete, then reimport the usage data for the sales from object Exporting, deleting, and then re-importing the usage data for the sales from object could potentially resolve the issue. However, this option may be time-consuming and may not guarantee a resolution to the issue. Additionally, this option may not address the root cause of the problem.
Option D: Rebuild the system indexes Rebuilding the system indexes could potentially resolve the issue. This option may improve the performance of the Sales Order form and address the root cause of the problem. Rebuilding the system indexes may take some time, but it is likely to have a positive impact on the overall performance of the system. Therefore, option D is the most appropriate solution to resolve the issue.
In summary, option D, rebuilding the system indexes, is the most appropriate solution to address the performance issues with the Sales Order form.
