A company uses Dynamics 365 for Sales.
You need to change the description field on the quote.
Which state allows you to make the change?
Click on the arrows to vote for the correct answer
A. B. C. D.C.
In Dynamics 365 for Sales, the Quote entity represents an offer for products or services that a customer has requested from the company. The description field on the Quote entity provides additional information about the products or services being offered.
To answer the question, we need to identify the state in which the Quote entity can be edited to change the description field. The possible states are:
A. Closed: A quote is in the Closed state when the customer has either accepted or rejected the offer. Once a quote is closed, it cannot be edited.
B. Active: A quote is in the Active state when it is being actively worked on by the sales team. The description field can be changed in this state.
C. Draft: A quote is in the Draft state when it is first created and has not yet been sent to the customer. The description field can be changed in this state.
D. Won: A quote is in the Won state when the customer has accepted the offer and a sales order has been created. Once a quote is won, it cannot be edited.
Based on this information, the correct answer is either B. Active or C. Draft, as these are the only states in which the description field can be changed. However, we cannot determine which of these states is the correct answer without additional information about the specific situation.