Email Template Folder Sharing: Salesforce Exam CRT101

Not Available Feature in Email Template Folder Sharing

Question

Email Templates folders in Salesforce can grant permissions to different sets of users.

Which feature is not available when sharing Email Template folders?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: D

When accessing a folder for any email template you don't have an option to share per profile.

Other options are incorrect because you share email templates folder through Public Groups, Roles and Roles and Subordinates.

Reference:

In Salesforce, Email Templates are used to send standardized emails to customers, partners, or internal team members. Email templates can be stored in folders, and these folders can be shared with different sets of users based on their roles, profiles, or public groups.

When sharing Email Template folders, users can be given different levels of access and permission to the folder and its contents. For example, some users may be allowed to view and edit templates, while others may only be allowed to view them.

Now, let's take a look at the answer choices and determine which feature is not available when sharing Email Template folders:

A. Public Groups: Public groups are sets of users who share a common role or responsibility in the organization, and who can be given access to specific records or folders in Salesforce. When sharing Email Template folders, public groups can be used to grant access to a group of users who share a common role or responsibility, such as a sales team or marketing team. Therefore, public groups are available when sharing Email Template folders.

B. Roles: Roles are hierarchical levels of access that can be assigned to users in Salesforce, based on their job function and responsibilities. When sharing Email Template folders, roles can be used to grant access to users at different levels of the hierarchy. For example, a folder can be shared with all users who report to a particular manager or director. Therefore, roles are available when sharing Email Template folders.

C. Roles and Subordinates: This option builds on the previous one and refers to the ability to grant folder access to a role and all of its subordinates in the hierarchy. When sharing Email Template folders, this option can be used to grant access to a group of users who report to a particular manager or director, as well as to the manager or director themselves. Therefore, roles and subordinates are available when sharing Email Template folders.

D. Profiles: Profiles are sets of permissions and settings that define what a user can do in Salesforce. When sharing Email Template folders, profiles can be used to grant access to users with specific permissions, such as the ability to create or edit templates. Therefore, profiles are available when sharing Email Template folders.

Therefore, the correct answer is none of the above. All of the options listed - Public Groups, Roles, Roles and Subordinates, and Profiles - are available when sharing Email Template folders in Salesforce.