Universal Container's sales ops have asked salesforce admin to enable shared activities within Salesforce.
What is true with respect to enabling shared activities?
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: A
When you enable shared activities or if it happens to be enabled within your Salesforce org you cannot disable it.
This is related to both Salesforce classic and lightning.
Option B is incorrect because once shared activities are enabled, you cannot disable it.
Option C is incorrect because enabling shared activities will not delete any archived records
Option D is incorrect because enabling shared activities works the same for both salesforce lightning and classic.
Enabling shared activities within Salesforce allows users to share and track specific activities related to a record with other users. This is useful in scenarios where multiple users may be working on the same record or when there is a need to track activities across different departments.
Answer A is incorrect. Once shared activities are enabled, they can be disabled by a Salesforce admin at any time. To disable shared activities, the admin would need to navigate to Setup > Customize > Activities > Activity Settings and uncheck the "Allow Users to Relate Multiple Contacts to Tasks and Events" option.
Answer B is correct. Once shared activities are enabled, they can be disabled by a Salesforce admin at any time. However, it is important to note that disabling shared activities will delete all existing shared activities and associated history tracking.
Answer C is incorrect. Enabling shared activities does not affect archived records in any way. Archived records are still accessible and can be viewed as before.
Answer D is incorrect. Once shared activities are enabled, they can be used in both Salesforce Classic and Lightning Experience. However, the process for enabling and using shared activities may differ slightly between the two interfaces.