Establishing Business-IT Alignment: Key Strategies for Success

The Importance of Business-IT Alignment for Effective Enterprise Governance

Question

An enterprise's IT department has been operating independently without regard to business concerns, leading to misalignment between business and IT.

The BEST way to establish alignment would be to require:

Answers

Explanations

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A. B. C. D.

A.

The scenario mentioned in the question highlights a common problem faced by many organizations where IT operates in isolation from business objectives. To establish alignment between business and IT, it is crucial to involve both parties in the decision-making process.

Option A suggests that the business should help define IT goals. While this approach may help align IT goals with business objectives, it may not necessarily address the underlying issue of misalignment between the two departments. In addition, it may put undue burden on the business to understand IT goals and may lead to further confusion.

Option B proposes that IT should define business objectives. This approach is unlikely to be effective since it does not take into account the business's priorities and objectives. IT may not have the necessary expertise to define business objectives or may not fully understand the business's needs and goals.

Option C suggests that the business should fund IT services. While funding is an important consideration, it is not sufficient to establish alignment between business and IT. This approach does not address the root cause of the problem, which is the misalignment between the two departments.

Option D is the best answer since it recognizes the need for collaboration between IT and business to define risks. Defining risks requires an understanding of the business's objectives, priorities, and needs, as well as the IT department's capabilities and limitations. By involving both parties in the process, the organization can identify areas where IT can better support business objectives, and vice versa. This approach will help establish alignment between business and IT, leading to better decision-making and outcomes.

In conclusion, the best way to establish alignment between business and IT is to involve both parties in the decision-making process, which can be achieved by requiring IT and business to define risks (option D).