Which of the following should be established FIRST when initiating a control self-assessment program in a small organization?
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A. B. C. D.B.
When initiating a control self-assessment (CSA) program in a small organization, the first step should be to establish control baselines.
Control baselines are a set of established policies, procedures, and processes that help an organization achieve its objectives. They serve as a reference point against which actual performance can be measured and evaluated. By establishing control baselines, the organization can identify areas where there may be gaps in its controls and take steps to improve them.
Once control baselines have been established, the organization can then move on to developing client questionnaires, engaging external consultants, and conducting facilitated workshops.
Client questionnaires are a tool that can be used to gather feedback from clients and other stakeholders on the effectiveness of the organization's controls. This feedback can help the organization identify areas where improvements are needed.
Engaging external consultants can be helpful in providing an objective assessment of the organization's controls. However, this should only be done after the organization has established its control baselines and identified areas where improvements are needed.
Facilitated workshops can be an effective way to engage employees in the CSA process and to identify areas where improvements are needed. However, they should only be conducted after the organization has established its control baselines and developed client questionnaires.
In summary, when initiating a CSA program in a small organization, the first step should be to establish control baselines. This will provide a reference point against which actual performance can be measured and evaluated, and will help the organization identify areas where improvements are needed. Once control baselines have been established, the organization can then move on to developing client questionnaires, engaging external consultants, and conducting facilitated workshops.