Universal Container have various product order information stored on external database and they want to be able to view order information as related list on each account within salesforce.
Which functionality will allow the salesforce admin to achieve this request?
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A. B. C. D.Correct Answer: B
Salesforce connect will allow the setup between the parent account object and the child external object for orders.
Options A, C & D are incorrect because they don't have the ability to connect to external objects.
The functionality that would allow the Salesforce admin to view order information as a related list on each account within Salesforce, given that the information is stored on an external database, is Salesforce Connect.
Salesforce Connect, also known as Salesforce External Objects, allows organizations to integrate and access data from external sources, such as databases, in real-time and without replicating the data within Salesforce. This means that the data remains in the external system but can be accessed and displayed within Salesforce as if it were native data.
To accomplish this task, the Salesforce admin would need to create an external object that points to the external database where the order information is stored. Once the external object is created, the admin can define a relationship between the external object and the account object in Salesforce. This will enable the order information to be displayed as a related list on each account page within Salesforce.
Workflow rules, process builders, and formula fields are not the appropriate tools to achieve this task as they do not provide the ability to access data from an external database. Workflow rules and process builders are used to automate internal processes within Salesforce, and formula fields are used to calculate values based on data within Salesforce.