Which Objects Support Contact Roles in Salesforce Classic and Lightning?

Correct Answer: B and C

In Salesforce classic, contact roles are available for the account, opportunities, case, and contracts but for Salesforce lightning contact roles are available for opportunities and contracts.

Options A and D are incorrect because contact roles are not available for leads and solutions in both Salesforce classic and lightning.

Reference:

Contact Roles are a feature in Salesforce that allows you to associate multiple contacts with an account, opportunity, case, or campaign, and specify the role each contact plays. This feature is available in both Salesforce Classic and Lightning Experience, but the objects that support Contact Roles can vary.

Out of the four objects listed in the question, only Opportunities support Contact Roles in both Salesforce Classic and Lightning Experience.

A) Leads do not support Contact Roles in Salesforce Classic or Lightning Experience. However, in Lightning Experience, you can use the "Multiple Contacts" feature on a lead to add multiple contacts to a single lead record and define each contact's role in the buying process.

B) Opportunities support Contact Roles in both Salesforce Classic and Lightning Experience. In an opportunity, you can add multiple contacts and specify their roles, such as Decision Maker, Influencer, or Evaluator.

C) Contracts do not support Contact Roles in either Salesforce Classic or Lightning Experience. However, you can associate contracts with an account and contact using the Contract object's lookup fields.

D) Solutions do not support Contact Roles in either Salesforce Classic or Lightning Experience. However, you can associate solutions with an account, contact, or case using the Solution object's lookup fields.

In summary, Contact Roles are available for Opportunities in both Salesforce Classic and Lightning Experience, but not for Leads, Contracts, or Solutions.