An organization has outsourced an application to a Software as a Service (SaaS) provider.
The risk associated with the use of this service should be owned by the:
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A. B. C. D.C.
When an organization outsources an application to a SaaS provider, there
In the given scenario, an organization has outsourced an application to a Software as a Service (SaaS) provider. The question is about determining who should own the risk associated with the use of this service.
The correct answer is D. organization's vendor manager.
Here's an explanation of why the organization's vendor manager is responsible for owning the risk associated with using the SaaS provider:
Service Provider's IT Manager (Option A): The service provider's IT manager is primarily responsible for managing the IT infrastructure and systems within the service provider's organization. While they may have some responsibility for the risk associated with the service they provide, their ownership of risk is limited to their own organization's operations and not that of the organization that has outsourced the application. Therefore, they are not the appropriate entity to own the risk in this scenario.
Service Provider's Risk Manager (Option B): The service provider's risk manager is responsible for identifying, assessing, and managing risks within the service provider's organization. They focus on risks related to the service provider's operations, infrastructure, and services they offer. While they may have an understanding of the risks associated with the SaaS offering, they do not have direct ownership of the risk on behalf of the organization that has outsourced the application. The risk manager's responsibility is to address risks within their own organization, and the organization that has outsourced the application should have its own risk management function.
Organization's Business Process Manager (Option C): The organization's business process manager is responsible for overseeing and managing the business processes within the organization. Although the SaaS application is used by the organization, the ownership of risk associated with using the service does not fall directly under the business process manager's responsibility. The business process manager focuses on the efficiency and effectiveness of the organization's internal processes rather than the risks associated with using external services.
Organization's Vendor Manager (Option D): The organization's vendor manager is responsible for managing relationships with external vendors and ensuring that the organization's interests are protected in these relationships. In the case of outsourcing an application to a SaaS provider, the vendor manager would be responsible for managing the risks associated with using the service. They would ensure that the service provider meets the organization's requirements, including security, data privacy, service availability, and contractual obligations. The vendor manager would work closely with other stakeholders, such as the organization's risk management function, legal department, and IT department, to assess and mitigate the risks associated with using the SaaS provider's services.
In summary, the organization's vendor manager should own the risk associated with the use of the SaaS provider. They are responsible for managing the relationship with the vendor and ensuring that the organization's interests are protected, including assessing and mitigating the risks associated with using the service.