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CK's Subscription Deals

Question

Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club. Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.

What should a consultant recommend to meet this requirement?

Answers

Explanations

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A. B. C. D.

A

To meet the requirement of tracking and reporting on subscription deals for Cloud Kicks (CK), the recommended option would be to enable schedules on the Contract object (Option B).

Enabling schedules on the Contract object allows you to effectively manage and track the subscription payments and their corresponding schedules. Here's a detailed explanation of why this option is the most suitable:

  1. The Contract object: In Salesforce, the Contract object is typically used to track agreements, subscriptions, or service contracts with customers. It provides a way to define the terms, conditions, and duration of the agreement. In this case, CK is selling online subscriptions, which aligns well with the purpose of the Contract object.

  2. Subscription payments: Since CK offers different payment frequencies (single, weekly, monthly, or quarterly), using the Contract object allows you to capture and manage the payment schedule associated with each subscription. The Contract object provides fields to record the start date, end date, renewal dates, and other important information related to the subscription.

  3. Schedules: Enabling schedules on the Contract object allows you to create and manage payment schedules associated with each subscription. Schedules help in tracking the payment due dates, amounts, and related details. By enabling schedules, you can define the frequency (weekly, monthly, quarterly) and duration of each payment, ensuring accurate tracking and reporting.

  4. Tracking and reporting: With schedules enabled on the Contract object, you can easily generate reports and dashboards to analyze subscription revenue, track payment status, monitor upcoming payments, and assess the overall performance of the Shoe of the Month club. The scheduling functionality provides visibility into the expected revenue over time, making it easier to forecast and manage subscription sales.

Considering these points, enabling schedules on the Contract object (Option B) is the most appropriate recommendation for CK to effectively track and report on their subscription deals.