Universal Container's HR has asked the Salesforce admin to immediately freeze one of the employees but unfortunately, the salesforce admin was away from his desk and he writes an email on his phone.
Which tool will allow the salesforce admin to do this change right away?
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: C
The Salesforce mobile app is a great application that provides users with immediate access to the company CRM data through a phone or tablet and it provides access to the customer as well as customer community.
Option A is incorrect because Salesforce for outlook is an application for syncing outlook and salesforce
Option B is incorrect because the Salesforce community brings customers and partners together through one platform.
Option D is incorrect because mobile publisher is a tool that provides a trademarked type for your salesforce app or mobile lightning community implementation.
References:
Correct Answer: C
The Salesforce mobile app is a great application that provides users with immediate access to the company CRM data through a phone or tablet and it provides access to the customer as well as customer community.
Option A is incorrect because Salesforce for outlook is an application for syncing outlook and salesforce
Option B is incorrect because the Salesforce community brings customers and partners together through one platform.
Option D is incorrect because mobile publisher is a tool that provides a trademarked type for your salesforce app or mobile lightning community implementation.
References:
The tool that would allow the Salesforce admin to freeze an employee immediately using his phone is the Salesforce Mobile application (Option C). Salesforce Mobile is a mobile application available for Android and iOS devices that allows users to access Salesforce from their mobile devices. The app provides all the functionality of Salesforce on-the-go, so users can access their data, manage their tasks, and collaborate with their teams from anywhere.
Since the Salesforce admin is away from his desk and only has access to his phone, the Salesforce Mobile application will allow him to log in to Salesforce and make the necessary changes to freeze the employee. The app's user interface is designed to be mobile-friendly, with simplified navigation and an intuitive interface, making it easy for the admin to find the employee record and freeze it.
Salesforce for Outlook (Option A) is a plugin that allows users to sync their Salesforce data with Microsoft Outlook. It enables users to view Salesforce records and create Salesforce records directly from Outlook, but it does not provide the ability to freeze an employee.
Salesforce Community (Option B) is a platform that allows companies to create online communities for their customers, partners, and employees. It provides a space where members can collaborate, share knowledge, and access resources, but it does not provide the functionality to freeze an employee.
Mobile Publisher (Option D) is not a Salesforce product.