What do lead indicators monitor in the Generic Enabler model?
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A. B. C. D.A.
In the Generic Enabler model, lead indicators monitor the achievement of enabler goals.
The Generic Enabler model is a framework that outlines the different components necessary for the effective governance and management of enterprise IT. Enablers refer to the key resources or assets required to support the delivery of IT services, and include things like processes, technologies, and human resources.
Enabler goals are the specific objectives or targets that are set for each enabler, in order to ensure that they are effectively contributing to the delivery of IT services. Lead indicators are used to monitor the progress towards these goals in real-time, so that any issues or challenges can be identified and addressed before they escalate.
Lead indicators are typically based on quantitative or qualitative data that is collected on a regular basis, and can include metrics such as response times, availability rates, and customer satisfaction scores. By monitoring these lead indicators, IT leaders can identify any trends or patterns that may indicate a problem, and take corrective action before it becomes a larger issue.
Therefore, option C - "Enabler goals are being achieved" - is the correct answer to the question. Lead indicators are used to monitor the progress towards achieving these goals, ensuring that enablers are contributing effectively to the delivery of IT services and meeting stakeholder needs.