A technician is updating a Windows computer to the latest OS version.
The customer does not want to lose any settings or have to reinstall any programs.
Which of the following installation types should a technician use to meet the customer's requirements?
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A. B. C. D.A.
The installation type that a technician should use to meet the customer's requirements is A. In-place.
In-place installation, also known as an upgrade installation, upgrades the existing operating system to a new version while keeping all of the user's data, applications, and settings intact. This means that the customer will not lose any personal files, data, or installed applications, and will not have to reinstall any programs or reconfigure settings.
On the other hand, a clean installation, also known as a custom installation, wipes the hard drive clean and installs a fresh copy of the operating system. This process erases all data, settings, and applications on the computer, making it a good choice for a fresh start, but not suitable for a customer who wants to keep their existing data and settings.
Unattended installation refers to an automated installation process that uses an answer file to provide the installation process with configuration options and responses to prompts, allowing the installation process to run without user interaction. This type of installation is often used in enterprise environments where a large number of computers need to be set up quickly and efficiently.
Finally, a repair installation is used to fix issues with the operating system, such as missing or corrupted system files. This type of installation does not erase data or settings, but it may require the reinstallation of certain applications or drivers.
In conclusion, for the scenario given in the question, the technician should use an in-place installation to upgrade the customer's computer to the latest OS version without losing any data or requiring the reinstallation of any applications.