Audit Technique for Ensuring Effective Incident Management Procedures

B.

The incident management process is a crucial component of an organization's information security program. The incident management process helps organizations to detect, respond, and recover from security incidents. An effective incident management process can help an organization minimize the impact of security incidents and protect its assets.

To provide the greatest assurance that incident management procedures are effective, an auditor should use audit techniques that evaluate the entire incident management process, including the effectiveness of incident detection, response, and recovery.

Option A: Determining whether incidents are categorized and addressed is a good audit technique, but it alone does not provide the greatest assurance that incident management procedures are effective. Categorization and addressing incidents are essential components of the incident management process, but they do not necessarily provide assurance that the incident management procedures are effective.

Option B: Performing comprehensive vulnerability scanning and penetration testing can be an effective audit technique for evaluating the security of an organization's information systems. However, it does not provide the greatest assurance that incident management procedures are effective. While vulnerability scanning and penetration testing can identify weaknesses in an organization's information systems, they do not evaluate the effectiveness of the incident management process.

Option C: Comparing incident management procedures to best practices is a good audit technique. It helps identify gaps in the organization's incident management procedures and provides recommendations for improvement. However, like Option A, it alone does not provide the greatest assurance that incident management procedures are effective.

Option D: Evaluating end-user satisfaction survey results can be a useful audit technique to determine how satisfied end-users are with the incident management process. However, it does not provide the greatest assurance that incident management procedures are effective. End-user satisfaction does not necessarily mean that the incident management process is effective or that it is capable of detecting, responding, and recovering from security incidents.

In conclusion, the best option for an auditor to provide the greatest assurance that incident management procedures are effective is option C: Comparing incident management procedures to best practices. However, the auditor should use multiple audit techniques to evaluate the entire incident management process, including its effectiveness in detecting, responding, and recovering from security incidents.