Using a Balanced Scorecard for Effective IT Management

D.

An IS auditor is primarily concerned with assessing the effectiveness and efficiency of IT functions and processes. Therefore, the most likely reason an IS auditor would recommend that IT management use a balanced scorecard is to assess IT functions and processes.

A balanced scorecard is a strategic management tool that is used to track and measure the performance of an organization. It typically includes financial, customer, internal process, and learning and growth perspectives.

By using a balanced scorecard, IT management can measure and monitor the performance of their IT functions and processes from multiple perspectives, including financial, customer, internal process, and learning and growth. This approach allows IT management to identify areas of weakness and implement corrective measures, ultimately improving the effectiveness and efficiency of IT functions and processes.

A balanced scorecard can also help IT management align their IT functions and processes with the overall goals and objectives of the organization, ensuring that IT resources are being used effectively and efficiently to support the organization's mission.

Therefore, the correct answer is D, as a balanced scorecard can help assess IT functions and processes. While the other options may be important considerations for IT management, they are not the primary reason an IS auditor would recommend using a balanced scorecard.