A learner asks a question, and the instructor provides an answer.
The learner's face immediately shows signs of confusion.
Which of the following is the BEST approach the instructor should take?
Click on the arrows to vote for the correct answer
A. B. C. D.A.
The best approach for the instructor to take when a learner shows signs of confusion after receiving an answer is option A, verbally confirming the learner's understanding and providing another explanation.
Explanation:
Option A: Verbally confirm the learner understands and provide another explanation This approach shows empathy and a willingness to help the learner understand the topic by acknowledging the learner's confusion and providing another explanation. This approach allows the instructor to assess the learner's level of comprehension and adjust the explanation to meet the learner's needs.
Option B: Provide the same answer and ask if the learner understands This approach assumes that the learner is confused because they did not hear or understand the answer, and may not address the root cause of the confusion. The learner may become frustrated if the instructor keeps repeating the same information without offering additional insights.
Option C: Wait for a couple of minutes to determine if the learner comprehends the answer This approach assumes that the learner will eventually understand the answer without any additional explanation or support. However, the instructor may miss the opportunity to provide a more meaningful explanation and clarify any misunderstandings that the learner may have.
Option D: Ignore the look on the learner's face and move on to the next point. This approach ignores the learner's needs and may cause them to feel excluded or frustrated. It may also result in the learner missing key information that is necessary for their understanding of the topic.
In summary, the instructor should use option A, verbally confirm the learner's understanding and provide another explanation, as it shows empathy, helps the instructor assess the learner's comprehension level, and allows for the adjustment of the explanation to meet the learner's needs.