TK0-201: CompTIA CTT+ Exam | Instructor's Guide

The instructor's response to a last-minute course change

Question

An instructor arrives at a site with a full day of course material.

The contact at the site informs the instructor that a last minute change has occurred, and the course will need to be shortened to a half-day.

Which of the following should the instructor do FIRST?

Answers

Explanations

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A. B. C. D.

C.

The first step that the instructor should take in this scenario is D. Inquire as to the reason why the course is being cut short. It is important for the instructor to understand the reason for the change so that they can determine the best course of action. The reason could be related to scheduling conflicts, a change in the needs of the participants, or other unforeseen circumstances. By understanding the reason for the change, the instructor can make an informed decision on how to proceed.

Once the reason for the change has been established, the instructor should move on to option C. Discuss which topics should be covered and which should be cut. This will help the instructor to prioritize the most important topics and make the necessary adjustments to the course material. The instructor should work with the contact at the site to identify the key learning objectives that need to be covered in the shortened time frame.

Option A, discussing how this violates the contract for the event, is not the first step that the instructor should take. While it is important to be aware of contractual obligations, the priority in this situation is to ensure that the participants receive the necessary training in the limited time available.

Option B, demanding full payment for the day immediately, is also not the appropriate course of action. This may cause tension between the instructor and the site, and it may not be feasible for the site to pay for a full day of training if only half a day is being delivered. It is better to focus on providing the best possible training within the new time constraints.

In summary, the instructor should first inquire about the reason for the shortened course, then work with the site contact to determine which topics should be covered and which should be cut. It is important to prioritize the most critical learning objectives to ensure that the participants receive the necessary training in the limited time available.