An instructor is preparing to teach a class that requires a component break down demonstration.
After arriving, the instructor is told by the client that this class will be taught as lecture only.
Who is responsible for preventing this type of conflict in the future?
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A. B. C. D.B.
The responsibility for preventing the conflict in this scenario ultimately lies with the client's training coordinator, who should have ensured that the class was set up according to the appropriate delivery method. However, there are several factors to consider.
First, it's important to note that the instructor was not necessarily at fault for not conducting a pre-course classroom setup assessment. While this could have been helpful in identifying any potential issues with the setup of the class, it's not necessarily a standard practice for all instructors to do this. In general, it's the responsibility of the client or the client's training coordinator to ensure that the classroom is set up properly for the desired delivery method.
Similarly, while the instructor's contract manager may have been responsible for pre-course student assessments, it's not necessarily their job to ensure that the delivery method is appropriate for the topic. It's possible that the pre-course student assessments did not address the need for a component breakdown demonstration, but this doesn't necessarily mean that the contract manager is at fault for the conflict.
Ultimately, the client's training manager should also be aware of how to properly deliver the training, but this is a broad responsibility that may not necessarily extend to the specifics of each individual class. It's possible that the training manager was not aware of the need for a component breakdown demonstration in this case.
Therefore, the best answer to the question is D: the client's training coordinator should have set up the class according to the delivery method normally used for the topic. This would have helped to prevent any conflicts between the instructor's expectations and the client's expectations for the class. However, it's worth noting that there may be other factors at play that are not discussed in this scenario, such as miscommunications or misunderstandings between the parties involved.