CompTIA CTT+ Exam: TK0-201 | Best Solution for Virtual Class Bandwidth Issues

Best Solution for Virtual Class Bandwidth Issues

Question

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session.

Which of the following represents the BEST solution to the problem?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

B.

The BEST solution to the problem of learners experiencing significant bandwidth issues during a virtual class would be to choose option B, which is to have the learners watch a recorded session of the class.

Here's why:

Option A, which is to inform the learners that most of the same material will be covered in the next class session, is not the best solution because the learners who experienced bandwidth issues may have missed important content or discussions that cannot be replicated in the next session. This option also does not address the issue of the learners who experienced bandwidth issues in the current session.

Option C, which is to request that those learners with bandwidth issues be moved to an in-person live class, is not a practical solution because it assumes that there is an in-person live class available and that the learners are willing to attend it. It also does not solve the immediate problem of learners dropping out of the current virtual class.

Option D, which is to cancel the current session and schedule a make-up class, may not be the best solution because it may not be possible to reschedule the class at a time that is convenient for all learners. Additionally, learners may have missed important content that cannot be easily replicated in a make-up class.

Option B, which is to have the learners watch a recorded session of the class, is the best solution because it allows the learners who experienced bandwidth issues to catch up on the missed content at their own pace. It also allows the learners to review the material multiple times if necessary. This option ensures that all learners have access to the same content and are not disadvantaged because of bandwidth issues.

In conclusion, while canceling the class or informing the learners that most of the same material will be covered in the next class session may be tempting options, the best solution is to have the learners watch a recorded session of the class.