You create an invoice with products and services for a customer.
You need to add pricing for a product that is not available in the product catalog.
What should you do?
Click on the arrows to vote for the correct answer
A. B. C. D.B.
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/add-product-quote-order-invoice.
If you need to add pricing for a product that is not available in the product catalog while creating an invoice with products and services for a customer in Microsoft Dynamics 365 Sales, you should use the option to add a write-in product. Therefore, the correct answer is option B.
Adding a write-in product is a feature in Dynamics 365 Sales that allows users to add products or services that are not already available in the product catalog. This is particularly useful when dealing with one-off products or services that are not typically part of a company's standard offerings.
To add a write-in product, follow these steps:
Once you have added the write-in product, it will be included in the invoice along with any other products and services that are part of the customer's order.
It is worth noting that while adding a write-in product allows you to add a custom product or service to an invoice, it does not create a new product record in the product catalog. If you need to add a new product to the catalog for future use, you will need to create a new product record separately.