IT Cost and Performance Indicators | CISA Exam Question Answer

Current Information on IT-Related Costs and Performance Indicators

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Which of the following would BEST provide executive management with current information on IT-related costs and IT performance indicators?

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A. B. C. D.

A.

Among the given options, an IT dashboard would be the best tool to provide executive management with current information on IT-related costs and IT performance indicators.

An IT dashboard is a real-time reporting tool that provides a graphical representation of key performance indicators (KPIs) and metrics related to IT operations. These KPIs and metrics can include IT-related costs, such as expenditures on hardware, software, and personnel, as well as IT performance indicators, such as system availability, response time, and throughput.

An IT dashboard typically presents information in a user-friendly format, such as charts, tables, and graphs, making it easy for executives to quickly interpret and make decisions based on the data presented. The dashboard can also be customized to show data specific to a particular department or project, allowing executives to gain insight into specific areas of IT operations.

A risk register is a document that identifies and evaluates potential risks to an organization, while an IT service-management plan is a document that outlines how IT services will be delivered and managed within an organization. While these documents may contain information related to IT costs and performance, they are not specifically designed to provide real-time data on these factors.

Continuous audit reports are periodic reports that provide an assessment of an organization's IT controls and processes. While these reports can provide valuable information related to IT performance, they are typically focused on identifying areas of risk and improvement rather than providing real-time data on IT-related costs and performance indicators.

Therefore, an IT dashboard would be the most appropriate option to provide executive management with current information on IT-related costs and IT performance indicators.