Which of the following is the BEST indicator of the effectiveness of IT governance in an enterprise?
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A. B. C. D.B.
The BEST indicator of the effectiveness of IT governance in an enterprise depends on the perspective of the stakeholders involved. However, among the given options, "Value delivery" is the most suitable and comprehensive indicator of the effectiveness of IT governance.
Value delivery refers to the delivery of IT services that align with business objectives and add value to the organization. This includes meeting customer expectations, improving business processes, and achieving strategic goals. Value delivery is a critical component of IT governance because it ensures that IT investments are used effectively to achieve business outcomes.
Project delivery, on the other hand, only focuses on the completion of individual projects and may not necessarily align with the overall business objectives or add value to the organization.
Residual risk is a measure of the potential risks that remain after controls have been implemented. While important, it is not a comprehensive indicator of the effectiveness of IT governance.
Resource utilization measures the efficiency of IT operations in terms of the use of resources such as staff, infrastructure, and budget. While important, it does not provide a comprehensive view of the effectiveness of IT governance in achieving business objectives and adding value to the organization.
In summary, while project delivery, residual risk, and resource utilization are important factors to consider when assessing the effectiveness of IT governance, value delivery is the most comprehensive indicator as it encompasses all of these factors while also ensuring alignment with business objectives and the delivery of value to the organization.