Which of the following should be the FIRST step in planning an IT governance implementation?
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A. B. C. D.B.
When planning an IT governance implementation, the FIRST step should be to identify the business drivers.
Business drivers refer to the reasons behind the need for IT governance. These drivers could include regulatory compliance, improving business performance, reducing costs, managing risks, or responding to competitive pressures, among others. Identifying the business drivers will help in defining the scope of the IT governance program and the goals and objectives that it aims to achieve.
Once the business drivers have been identified, the next step is to define key business performance indicators (KPIs). KPIs are metrics used to measure the performance of the IT governance program in achieving its goals and objectives. These KPIs should align with the business drivers identified earlier.
Assigning decision-making responsibilities is the next step. This involves defining the roles and responsibilities of the individuals and committees involved in the IT governance program. This step ensures that decision-making is clear, transparent, and aligned with the organization's goals and objectives.
Obtaining necessary business funding is the last step. Once the scope of the IT governance program has been defined, KPIs have been established, and decision-making responsibilities have been assigned, it becomes easier to estimate the budget required for the IT governance implementation.
Therefore, the correct answer to the question is D. Identify business drivers.