An enterprise has an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality.
As a result, many groups are using spreadsheets and databases instead of approved enterprise applications to store and manipulate information.
Which of the following will BEST improve the success rate of future IT initiatives?
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A. B. C. D.D.
The BEST approach to improve the success rate of future IT initiatives in an enterprise with an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality and resulting in the use of spreadsheets and databases instead of approved enterprise applications is to engage stakeholders to identify and validate business requirements (option D).
Option A, engaging the business user community in acceptance testing of acquired applications, is a good practice to ensure that the acquired applications meet the business requirements and function as expected. However, this approach does not address the underlying issue of missing key functionality that has led to the use of non-approved software solutions.
Option B, prohibiting the use of non-approved alternate software solutions, may help to enforce the use of approved enterprise applications. However, this approach does not address the root cause of the problem, which is the missing key functionality in the approved applications. Moreover, it may lead to increased resistance and resentment from the users who are already frustrated with the limitations of the approved applications.
Option C, establishing a process for risk and value management, is a good practice for managing the overall IT portfolio of an enterprise. However, it does not address the specific issue of missing key functionality in the corporate applications.
Engaging stakeholders to identify and validate business requirements (option D) is the most effective approach to address the root cause of the problem. This involves working with the business user community and other stakeholders to identify the specific requirements and functionality that are missing in the current corporate applications. This information can then be used to prioritize and guide the selection, development, and implementation of new or enhanced applications that meet the identified business needs.
In conclusion, option D is the BEST approach to improve the success rate of future IT initiatives in an enterprise with an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality and resulting in the use of spreadsheets and databases instead of approved enterprise applications.