Increasing IT Process Maturity: The Primary Benefit | CGEIT Exam Prep

The Primary Benefit of Increasing IT Process Maturity

Question

An enterprise is trying to increase the maturity of its IT process from being ad hoc to being repeatable.

Which of the following is the PRIMARY benefit of this change?

Answers

Explanations

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A. B. C. D.

A.

https://books.google.com.pk/books?id=1iZ3qWnLU0oC&pg=PA218&lpg=PA218&dq=increase+the+maturity+of+its+IT+process+from+being+ad+hoc

The primary benefit of increasing the maturity of an IT process from ad hoc to repeatable is that "required outcomes are more frequently achieved." This means that the organization can consistently deliver the desired results and meet its objectives.

Ad hoc processes are typically unstructured, reactive, and lack consistency in their execution, leading to varying outcomes. In contrast, repeatable processes are defined, documented, and regularly followed, allowing for greater consistency and reliability in delivering expected outcomes.

While the other answer options are also important benefits of process maturity, they are secondary to the primary benefit of achieving required outcomes more frequently. For instance, measuring process performance in business terms (Option B) can help to quantify the effectiveness and value of IT processes in achieving business objectives. Mapping required outcomes to business objectives (Option C) can help to align IT with the overall goals of the organization. Process optimization being embedded across the organization (Option D) can lead to continuous improvement and better resource utilization.

However, without achieving the required outcomes more frequently, these secondary benefits may not translate into tangible benefits for the organization. Therefore, the primary benefit of increasing IT process maturity from ad hoc to repeatable is achieving consistent and reliable outcomes that meet business requirements.