An enterprise recognizes that a large percentage of its IT employees are eligible for retirement in the next five years.
A significant amount of institutional knowledge resides with retirement-eligible staff.
From the board's perspective, which of the following is the GREATEST concern for the enterprise in this situation?
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A. B. C. D.D.
The greatest concern for the enterprise from the board's perspective in the situation where a large percentage of its IT employees are eligible for retirement in the next five years is the loss of key IT personnel.
Option A: Service delivery to the business is an important aspect of IT, but it is not the greatest concern in this situation. The loss of key personnel may have a direct impact on service delivery, but it is not the only factor that affects service delivery.
Option B: The loss of key IT personnel is the biggest concern for the enterprise in this situation. Retirement-eligible staff may have a significant amount of institutional knowledge, skills, and expertise that are critical to the success of the IT function. The loss of this knowledge and experience can be a significant blow to the enterprise.
Option C: The lack of a timeline for succession planning is an important concern, but it is not the greatest concern. Succession planning is crucial to ensure a smooth transition and continuity of operations, but it is not the primary concern in this situation.
Option D: Lack of process documentation is also an important concern for the enterprise, but it is not the greatest concern. Process documentation is necessary to ensure that critical processes are documented and can be followed even if key personnel leave the organization. However, the loss of key personnel is still the most significant concern in this situation.
In summary, while all of the options listed are important, the loss of key IT personnel is the greatest concern for the enterprise from the board's perspective in this situation. The organization needs to take proactive steps to mitigate this risk by developing a succession plan, identifying critical roles and skills, and ensuring that knowledge transfer occurs before retirement-eligible staff leave the organization.