A Marketing Cloud admin has configured a Tracking Extract which includes all subscriber attributes for their global regions. However, the admin notices accented characters in the customer's names appear jumbled in the extracted file.
Which setting could solve this issue?
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A. B. C.The issue described in the question suggests that the subscriber attributes containing accented characters are not being extracted correctly in the Tracking Extract file. This could be due to the file format or encoding used by the extract process.
Out of the three options provided, the most likely solution to the problem is to change the Character Encoding to UTF-8 (option B). UTF-8 is a character encoding that supports a wide range of characters, including those with accents and diacritical marks. It is the most commonly used encoding on the web and is recommended for internationalization and multilingual content.
Changing the Column Delimiter to | (option A) is unlikely to solve the issue with accented characters. The delimiter is used to separate columns in a file, and changing it would not affect the encoding or interpretation of the data within those columns.
Changing the Format to xml (option C) is also unlikely to solve the issue. The file format specifies the structure and organization of the data, but it does not affect the encoding of individual characters.
Therefore, the correct answer to this question is B. Change Character Encoding to UTF-8. This should ensure that the accented characters in the subscriber attributes are extracted correctly and displayed correctly in the Tracking Extract file.