Create and Assign Retention Labels in Microsoft 365 | MS-500 Exam Answer

How to Make Retention Labels Available for Manual Assignment in Microsoft 365

Question

You are the global admin of an organization with a Microsoft 365 subscription.

Two days ago, you created retention labels and published the labels to Microsoft Exchange Online mailboxes.

You notice that the labels are not appearing.

You need to make them available for manual assignment.

What should you do?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: B

You can check the status of retention labels pushed to Exchange by running these commands connected to Exchange Online Powershell:

Warning x

If you enable this person's archive mailbox, items in their mailbox might be moved to the
new archive based on the archive settings configured in the default Exchange retention
policy. Are you sure you want to enable this archive mailbox?

The result will show when the system last processed your mailbox.

If it has not happened since the time you created the policy, the labels are not going to appear.

To force processing, run Start-ManagedFolderAssistant -Identity «user».

Option A is incorrect.

Deleting and recreating the labels will not enforce the processing of your mailboxes.

Option C is incorrect.

This feature has the ability to apply labels automatically to content that matches specified conditions.

Option D is incorrect.

You can use a retention policy to assign the same retention settings for content at a site or mailbox level (retention label assigns retention settings at an item level - folder, document, email)

To know more about creating retention labels, please refer to the link below:

The correct answer to make the retention labels available for manual assignment is option D: From the Security & Compliance admin center, create a label policy.

Explanation:

Retention labels are used to automatically apply retention settings to items in Exchange Online and SharePoint Online. When retention labels are created and published, they should be available for manual assignment by users. However, in some cases, the labels may not appear for manual assignment.

To make retention labels available for manual assignment, you need to create a label policy. A label policy is a collection of retention labels that are available for manual assignment to users. When you create a label policy, you can select the retention labels that you want to include in the policy and specify the users or groups that the policy applies to.

To create a label policy:

  1. Go to the Microsoft 365 compliance center (https://compliance.microsoft.com/) and sign in as a global admin.
  2. Click on "Solutions" in the left navigation pane and then click on "Label policies."
  3. Click on the "Create a label policy" button.
  4. In the "Create a label policy" wizard, give the policy a name and description.
  5. On the "Choose labels" page, select the retention labels that you want to include in the policy. You can also create new labels from this page.
  6. On the "Choose locations" page, select the locations where the labels can be applied. You can choose Exchange Online mailboxes, SharePoint Online sites, OneDrive accounts, and Teams chats and channels.
  7. On the "Choose users and groups" page, select the users or groups that the policy applies to. You can choose specific users or groups or apply the policy to all users in your organization.
  8. On the "Review" page, review your settings and click "Create" to create the policy.

After you create the label policy, the retention labels should be available for manual assignment to users. If the labels still do not appear, you can try running the Start-ManagedFolderAssistant cmdlet in Exchange Online PowerShell to force a re-evaluation of the retention policies. However, in most cases, creating a label policy should be sufficient to make the retention labels available for manual assignment.