Manage Retention Labels in Microsoft 365 | Manual Assignment | Microsoft Exam MS-500

Make Retention Labels Available for Manual Assignment

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Question

You are the global admin of an organization with a Microsoft 365 subscription.

Two days ago, you created retention labels and published the labels to Microsoft Exchange Online mailboxes.

You notice that the labels are not appearing.

You need to make them available for manual assignment.

What should you do?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: B

You can check the status of retention labels pushed to Exchange by running these commands connected to Exchange Online Powershell:

Warning x If you enable this person's archive mailbox, items in their mailbox might be moved to the new archive based on the archive settings configured in the default Exchange retention policy. Are you sure you want to enable this archive mailbox?

The result will show when the system last processed your mailbox.

If it has not happened since the time you created the policy, the labels are not going to appear.

To force processing, run Start-ManagedFolderAssistant -Identity «user».

Option A is incorrect.

Deleting and recreating the labels will not enforce the processing of your mailboxes.

Option C is incorrect.

This feature has the ability to apply labels automatically to content that matches specified conditions.

Option D is incorrect.

You can use a retention policy to assign the same retention settings for content at a site or mailbox level (retention label assigns retention settings at an item level - folder, document, email)

To know more about creating retention labels, please refer to the link below:

The correct answer is D. From the Security & Compliance admin center, create a label policy.

Explanation:

Retention labels are used to classify data and apply retention policies to them. When retention labels are created and published to Exchange Online mailboxes, they should be available for manual assignment. However, in this scenario, the labels are not appearing, which means they are not yet available for manual assignment.

Option A, recreating the labels, will not help because the labels have already been created and published. Recreating them will only result in duplication.

Option B, running Start-ManagedFolderAssistant from Exchange Online PowerShell, is used to force a mailbox to update its retention policies immediately. However, it will not make the labels available for manual assignment.

Option C, auto-applying the labels, is used to automatically apply retention labels to content based on predefined rules. This option will not make the labels available for manual assignment.

Therefore, the correct option is D, creating a label policy from the Security & Compliance admin center. A label policy is a container for retention labels and defines the rules for their application. When a label policy is created and published, the retention labels become available for manual assignment.

To create a label policy, follow these steps:

  1. Go to the Microsoft 365 compliance center (https://compliance.microsoft.com) and sign in with your admin credentials.

  2. Click on "Solutions" and then "Information protection."

  3. Click on "Label policies" and then "Create a label policy."

  4. Enter a name for the label policy and select the type of content you want to protect.

  5. Add retention labels to the policy and set the rules for their application.

  6. Publish the label policy to make the labels available for manual assignment.

After the label policy is published, the retention labels should be available for manual assignment in Exchange Online mailboxes.

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