Dual Write Scenarios for Dynamics 365 Finance and Customer Service
Question
A company implements Dynamics 365 Finance and Dynamics 365 Customer Service.
For which two scenarios can you use Dual Write? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answers
Explanations
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A. B. C. D.AD.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/dual-write/dual-write-overviewDual Write is a feature in Microsoft Dynamics 365 that allows real-time, bidirectional integration between two different Dynamics 365 applications or between a Dynamics 365 application and an external system. Dual Write helps organizations to synchronize data between different systems and to ensure that the data remains consistent and up to date across all systems. In this context, Dual Write can be used to synchronize data between Dynamics 365 Finance and Dynamics 365 Customer Service.
A. Synchronize customer data between both Dynamics 365 systems: Dual Write can be used to synchronize customer data between Dynamics 365 Finance and Dynamics 365 Customer Service. This means that any changes made to customer data in one system will automatically be reflected in the other system. For example, if a customer's address is updated in Dynamics 365 Finance, the same information will be updated in Dynamics 365 Customer Service through Dual Write. This ensures that customer data remains consistent and up to date across both systems.
C. Synchronize customer data between Dynamics 365 Finance and Microsoft Azure Data Lake: Dual Write can also be used to synchronize customer data between Dynamics 365 Finance and Microsoft Azure Data Lake. This allows organizations to keep a copy of their customer data in Azure Data Lake and use it for reporting or analysis purposes. Any changes made to customer data in Dynamics 365 Finance will be automatically synchronized with Azure Data Lake through Dual Write. This ensures that the data in Azure Data Lake remains up to date and accurate.
B. Import customers from an older system: Dual Write is not designed to import data from an older system. However, data migration tools such as the Data Migration Framework can be used to import data from an older system into Dynamics 365 Finance and Dynamics 365 Customer Service.
D. Support offline catch-up of data synchronization between systems: Dual Write is a real-time, bidirectional integration feature, which means that it synchronizes data between systems in real-time. Dual Write does not support offline catch-up of data synchronization between systems. However, if there is a disruption in the synchronization process, Dual Write will automatically resume synchronization once the disruption is resolved.
