You are a Dynamics 365 Finance system administrator.
You have production and testing environments.
You move the workflow from the testing environment to the production environment.
The workflow in the production environment is stuck in a wait state.
You need to resolve the issue with the workflow in the production environment.
What should you do?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
When moving workflows from a testing environment to a production environment, it is possible to encounter issues with the workflow being stuck in a wait state. To resolve this issue, we need to identify the possible causes and take the necessary actions.
Option A: Set the workflow batch job to critical This option may not be the solution to the problem since setting the workflow batch job to critical only indicates that the workflow batch job must be executed as soon as possible, but it does not solve the issue of the workflow being stuck in a wait state.
Option B: Set the workflow messaging batch job group This option is also not the solution to the problem since setting the workflow messaging batch job group only ensures that the messaging batch job is running correctly. It does not solve the issue of the workflow being stuck in a wait state.
Option C: Grant the user workflow permissions This option is also not the solution to the problem since granting the user workflow permissions only ensures that the user can access and execute the workflow. It does not solve the issue of the workflow being stuck in a wait state.
Option D: Set the workflow execution account in the workflow parameters. This option is the most likely solution to the problem since the workflow execution account is responsible for executing the workflow. Setting the correct workflow execution account in the workflow parameters can solve the issue of the workflow being stuck in a wait state. The workflow execution account must have the necessary permissions to access the required data and execute the workflow.
In summary, the correct answer is D - Set the workflow execution account in the workflow parameters.