Manage Meetings and Voice Roles for Microsoft Teams Technicians

Assigning Security Role for Managing Meetings and Voice in Microsoft Teams

Question

You work as a Systems Administrator for your company.

The company has a subscription to Microsoft 365

The company has 300 users and all users have a Microsoft 365 E3 license.

All users in the company use Microsoft Teams for collaboration.

The company has hired a new technician to help with the management of Microsoft Teams.

You need to assign a security role to the new technician to ensure that he can perform the following tasks for all users: -> Manage meetings, including meeting policies and configurations.

-> Manage voice, including calling policies and phone number inventory and assignment.

Which of the following roles should you assign to the technician? The solution must minimize the assigned permissions.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

B.

The correct answer for this question is B. Teams Communications Administrator.

Here's an explanation of each of the options and why they may or may not be the correct answer:

A. Teams Communications Support Specialist: This role is not the best choice for this scenario because it has limited permissions. The Teams Communications Support Specialist role can perform only basic Teams support tasks, such as managing users, troubleshooting call quality issues, and creating and managing team templates. This role does not have the necessary permissions to manage meetings, meeting policies, or voice-related tasks.

B. Teams Communications Administrator: This is the correct answer because the Teams Communications Administrator role has the necessary permissions to manage meetings, meeting policies, and voice-related tasks. This role can manage meeting policies and configurations, calling policies, phone number inventory and assignment, and more. The Teams Communications Administrator role can also manage other Teams-related tasks, such as managing teams, channels, and apps.

C. Teams Communications Support Engineer: This role is not the best choice for this scenario because it is designed for more advanced support tasks. The Teams Communications Support Engineer role can perform tasks such as identifying and resolving complex Teams-related issues, troubleshooting advanced voice issues, and managing Teams-related infrastructure. This role does not have the necessary permissions to manage meetings, meeting policies, or voice-related tasks.

D. Teams Service Administrator: This role is not the best choice for this scenario because it has broad permissions that may not be necessary for the technician's job. The Teams Service Administrator role can perform tasks such as managing all aspects of Teams, including managing users, teams, channels, apps, meetings, and voice-related tasks. This role may be more appropriate for a higher-level administrator or an IT manager.

In summary, the best role to assign to the new technician to manage meetings, meeting policies, and voice-related tasks for all users in the company is the Teams Communications Administrator role. This role has the necessary permissions and does not have unnecessary permissions that may pose a security risk.