Question 16 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 16 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

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Question

HOTSPOT - A company implements Dynamics 365 for Customer Service.

Which status reason is used for each case status? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area Case status Active Resolved Canceled Status reason lv Merged (On hold Problem solved lv (On hold Waiting for details Information provided lv Merged On hold Researching

Explanations

Answer Area Case status Active Resolved Canceled Status reason lv Merged |On hold Problem solved lv (On hold Waiting for details Information provided lv Merged On hold Researching
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