Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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Your company plans to purchase an Azure subscription.
The company's support policy states that the Azure environment must provide an option to access support engineers by phone or email.
You need to recommend which support plan meets the support policy requirement.
Solution: Recommend a Basic support plan.
Does this meet the goal?
Click on the arrows to vote for the correct answer
A. B.B
The Basic support plan does not have any technical support for engineers.
Access to Support Engineers via email or phone is available in the following support plans: Premier, Professional Direct and standard.
https://azure.microsoft.com/en-gb/support/plans/The Basic support plan provides support via email only, and does not offer support by phone. Therefore, it does not meet the stated goal of providing an option to access support engineers by phone or email.
To meet the support policy requirement, the company should consider purchasing a higher tier support plan, such as the Standard or Professional Direct support plans, which both provide support by phone and email.
Therefore, the correct answer is B. No, the Basic support plan does not meet the goal.