Question 130 of 154 from exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant

Question 130 of 154 from exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant

Prev Question Next Question

Question

HOTSPOT - You are a salesperson using Dynamics 365

You receive customer phone calls and manage leads.

You need to qualify leads and send phone calls to sales representatives.

How should you manage each of the following situations? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area Question You want to convert a phone call. To which type of entity can you convert the call? You qualify a lead. For which entity is a record created? Record created lv Case Lead lv Contact Case

Explanations

Answer Area Question Record created You want to convert a phone call. To which | Vv type of entity can you convert the call? Case Lead You qualify a lead. For which entity is a | Vv record created? Contact Case
Prev Question Next Question