Question 11 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 11 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

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Question

HOTSPOT - You are implementing Dynamics 365 for Customer Service.

You need to set up available working hours to help desk representatives who have varying schedules.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area Requirement Set up individual working hours. Set up new weekly schedule and recurring work hours. Action lv Configure security settings and define hours for each user account Configure service management and all customer service calendars Configure administration settings and system settings Configure days off to vary by day Configure a fiscal year schedule Configure individual days off

Explanations

Answer Area Requirement Set up individual working hours. Set up new weekly schedule and recurring work hours. Action lv Configure security settings and define hours for each user account Configure service management and all customer service calendars Configure administration settings and system settings (Configure days off to vary by day Configure a fiscal year schedule Configure individual days off
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