Question 27 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 27 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question

HOTSPOT - You are a Dynamics 365 for Customer Service administrator.

You enable full-text, relevance, and category search.

You need to use the knowledge base search control to locate knowledge base articles that contain each of the following words anywhere in an article, regardless of which product an article refers to: Elevator -

-> Motor -> Sizing How should you configure the search? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area

Scenario
Search type

Search syntax

Action
LY.
Relevance
Full text
Category
j
LY.

Elevator+Motor+Sizing
Elevator| Motor | Sizing
Elevator*Motor*Sizing
-Elevator -Motor -Sizing

Explanations

Answer Area

Scenario
Search type

Search syntax

Action
LY
Relevance
Full text
Category
j
Lv.

Elevator+Motor+Sizing
Elevator| Motor | Sizing
Elevator*Motor*Sizing
-Elevator -Motor -Sizing

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/relevance-search-results.