Question 59 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant
Question
HOTSPOT - You are working as a functional consultant for Dynamics 365 Customer Service.
No changes have been made to security roles.
You need to ensure that customer service representatives can process cases that have service-level agreements (SLAs) and entitlements.
You must grant only the minimum privileges required.
How should you configure security? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
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