Policy Custom Object Configuration for Relating Person Accounts and Business Accounts

C

To meet the requirement of relating the custom object "Policies" to both Person Accounts and business accounts in Salesforce, the minimum configuration needed on the policy custom object is to create a contact lookup field and an account lookup field.

Option A: Create a contact lookup field and an account lookup field. This option allows you to establish relationships with both individual consumers (Person Accounts) and businesses (business accounts). By creating a contact lookup field, you can link the policy custom object to individual consumers (Person Accounts) by associating it with the relevant contact record. Similarly, by creating an account lookup field, you can relate the policy custom object to business accounts by associating it with the relevant account record.

Option B: Create a master-detail contact relationship. A master-detail relationship is a more restrictive type of relationship in Salesforce. It requires a parent-child relationship where the child record (Policy) cannot exist without a parent record (Contact). Since the requirement is to relate policies to both Person Accounts and business accounts, creating a master-detail contact relationship alone would not fulfill this requirement.

Option C: Create a master-detail account relationship. Similar to Option B, creating a master-detail account relationship is not suitable for this scenario. It would limit the relationship to only one type of account (either Person Accounts or business accounts) and not allow the custom object to relate to both types of accounts simultaneously.

Option D: Create a custom contact lookup field. Creating a custom contact lookup field is a valid option to relate the policy custom object to individual consumers (Person Accounts). However, it does not address the requirement of relating the policy custom object to business accounts. Therefore, this option alone would not meet the requirement.

In summary, the minimum configuration needed on the policy custom object to meet the requirement of relating it to both Person Accounts and business accounts is to create a contact lookup field and an account lookup field, as mentioned in Option A.