Next Step to Check for Network Connectivity Issues
Question
Several computers are having network connectivity issues.
Two of the computers are wired and are not having any issues.
The technician verifies that none of the computers having issues have been assigned a static IP.
Which of the following should the technician check NEXT?
Answers
Explanations
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A. B. C. D.D.
Given that two computers are wired and are not having any issues, it indicates that the network issue is related to the wireless connectivity of the affected computers. The technician has verified that none of the affected computers have been assigned a static IP, which means they are supposed to obtain an IP address automatically from a DHCP (Dynamic Host Configuration Protocol) server.
Therefore, the next step the technician should take is to check the DHCP server. DHCP is responsible for assigning IP addresses to devices on the network, and if it is not working correctly, it can cause network connectivity issues. The technician should check if the DHCP server is running, and if it is not, they should start it. If the server is running, they should verify its configuration settings and ensure that it has available IP addresses to assign to the affected computers.
Checking the closest AP (Access Point) or each wireless adapter switch may also be necessary, but these steps are not the most logical next steps to take. APs and switches can cause wireless connectivity issues, but since the wired computers are functioning correctly, it is more likely that the issue is with the DHCP server, which is responsible for assigning IP addresses to the affected devices. The group's network switch should also be checked if the DHCP server does not resolve the issue.
